Quality Manager
Quality Management Auckland Full-time New Zealand
Job Description
We're looking for an engaging and experienced Quality Manager to lead our small Quality team at our factory in East Tamaki. This role works across both local and global teams and is accountable for all aspects of quality, including QA, QC, systems, and compliance. Reporting directly to the Plant Manager, this position is a key member of the Operations Leadership team.
In this role, you will be responsible for:
- Providing a strong quality perspective within the plant leadership team and influencing site strategy and direction
- Leading and developing a small Quality team, providing day-to-day leadership, coaching, and support.
- Supporting production and overseeing testing of raw materials, WIP, and finished products to ensure consistent product quality
- Acting as the New Zealand food safety expert, leading HACCP programs, projects, and governance
- Ensuring all local and global quality standards and FSSC 22000 requirements are implemented, maintained, and continuously improved
- Managing internal and external audits (site and vendor) and maintaining audit readiness at all times
- Partnering with suppliers, customers, and internal stakeholders to resolve quality, packaging, and supply issues
- Overseeing site quality systems, documentation, and specifications to ensure compliance and accuracy
- Monitoring, reporting, and driving improvement in quality performance, including escalation to global teams
- Leading quality CAPEX initiatives, training programs, and capability uplift across the site
Qualifications
We’re looking for someone who has the following skills and experience:
- Degree in food safety/science or similar
- Experience with FSSC 22000 and HACCP Management (advanced), and Lead Auditing Qualification
- 5+ years of experience in a similar role within FMCG / Food Manufacturing
- Superior communication (written and oral) and negotiation skills
- Strong relationship-building skills with the ability to influence effectively
- Willingness to connect with global teams (evening calls and some travel will be required)
Additional Information
Perks
- Competitive salary and discretionary bonus opportunity
- Enjoy half a day off on your birthday.
- Medical Insurance for you and your family.
- Income Protection and Life Insurance.
- Learning and development programs to support personal growth.
- Quarterly free staff boxes including a range of our coffee and tea brands, and access to discounted staff purchases.
Are you up for this challenge?
If so, please grab a cuppa, brush up your CV and apply now (it's really easy, we promise). If you have any questions you'd like to ask before applying, feel free to send an e-mail to NZ Talent (NZ.Talent@jdecoffee.com). Short cover letters (in the Message section) outlining your motivation to join JDE Peet’s in this role are greatly appreciated.
Note: no applications are handled via e-mail.
We are currently only accepting applications of candidates who have already obtained legal rights to work in NZ without restrictions.
JDE Peet’s - now part of Keurig Dr Pepper – is the world’s leading pure-play coffee company, with a presence in more than 100 markets. Guided by our ‘Reignite the Amazing’ strategy, we are focused on brand-led growth across three big bets: Peet’s, L’OR, and our 10 strategically selected local icons led by Jacobs.
Company Description
We are JDE Peet’s. We craft coffee for every cup and build brands for every heart.
JDE Peet’s - now part of Keurig Dr Pepper – is the world's leading pure-play coffee company, with a presence in more than 100 markets. Guided by our ‘Reignite the Amazing’ strategy, we are focusing on brand-led growth across three big bets: Peet’s, L’OR and Jacobs, alongside a collection of local Kiwi favourites such as Moccona, L’OR, Hummingbird, Bell Tea, Jed’s, Ti Ora and more. In 2025, JDE Peet’s generated total sales of EUR 9.9 billion and employed a global workforce of more than 21,000 employees.
Come join our team and discover what your cup of amazing can be!