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Quality Assuarance Engineer (Food Indurstry)

Quality Management Kostinbrod Full-time Bulgaria

Job Description

The Quality Engineer role is an integral member of the Plant Operations team with specific focus on the key quality measures, packaging/process related quality issues, process control, quality systems, and improvement projects. Our aim is to produce great tasting products and delight our consumers and customers daily. From raw materials to finished products, the role will use excellence in quality engineering and problem solving to improve plant performance and associate engagement.

To ensure and continuously improve the quality of our products end to end with regard to food legal, national/international standards, food safety and compliance to JDE specifications. Maintain and continuously improve the quality management systems in our Process and Packing Departments, in accordance with JDE quality standards (QCMS and MOS), to support site-wide Food Safety and Quality culture engagement. Lead the dissemination of food safety and quality knowledge, including improvement tools, within the plant organization.

Responsibilities

  • Quality performance ( CPM, RFT, NCN)
  • Initiate and implement improvements on complaint reduction programs
  • Responsible for zero repeatable NCN's
  • Lead /participate in continuous improvement initiatives against Quality KPI's (consumer, trade and/or customer complaints, Right First Time (RFT) and specification critical to quality product and process parameters). With focus on CPM
  • Lead corrective and preventive actions (CAPA) arising from different sources, such as

            - Consumer and customer complaints

            - external audits

            - Quality Incidents

  • Verify implementation of actions including lessons learned from other manufacturing plants. Drive horizontal expansion of improvement ideas in the plant across lines and embed in OPLs or standards
  • Improve/automate/digitize as needed, the Quality Control Management System (QCMS) to manage product quality and conformance in accordance with JDE guidelines and product specifications.
  • Embed the use of problem-solving and progressive quality tools including root cause analysis (RCA), Kaizen, FMEA by providing training and evaluation of application
  • Quality inspection (process and product control):
  • Define control plan bases on CTQ parameters and implement improvements. Translate control to CtP parameters
  • Implement Statistical Process Control where appropriate to improve compliance to specification measured by capability indices for critical to quality product and process parameters
  • Assure Quality by testing all relevant properties of raw and packaging materials, processes, semi-finished and finished products in accordance with JDE guidelines, ISO standards, HACCP system, relevant legal requirements and by continuous improvement of quality and process in collaboration with production.
  • Quality systems/Vendor management
  • Ensure Food Safety of all manufactured products by implementing the relevant JDE and legal /certification requirements (e.g. HACCP and FSSC 22000) and by continuous verification of the compliance and effectiveness of installed systems. Including other certifications (RA, HALAL etc.)
  • Check compliance to standards by regular GMP, HACCP and internal quality systems audits
  • Liaise effectively with external vendors as part of vendor management program with a focus on reducing vendor non-conformities which may impact manufacturing efficiency and waste
  • Support JDE internal and vendor management program as qualified auditor

Support

  • Provide expertise and timely support to all functions with regard to Quality, Product Safety and technical issues arising in Operations during day-to-day business.
  • Work closely with AM, M&E, IM, Fund pillars to align and develop requirements with focus on reduction of quality and food safety-related losses. Implement and maintain system to manage identified quality conditions.
  • Support Manufacturing Operating System (MOS) activities to deliver Food Safety/Quality Culture engagement and ongoing improvements
  • Communicate performance of quality KPIs and loss analysis for the section and one point lessons including relevant learnings from other manufacturing plants (e.g. quality incidents)
  • Participate in plant initiatives representing quality function to assure quality risk assessment and mitigation plans are considered to guarantee a successful start-up and transfer to operations. As part of the team manage the verification of quality KPIs for the project.

Qualifications

  • At least 2-3 years’ experience in a quality engineering role in the FMCG, Food or Process Industry. Good appreciation of food manufacturing environment and the quality challenges within it
  • Knowledge of quality and food safety standards and practices (ISO/ FSSC 22000, IFS, HACCP, GMP)
  • Good organizational & project management skills
  • Good communication and networking skills
  • Strong analytical and problem-solving skills with high accuracy and decision quality
  • Ability to perform effective risk assessment and evaluate impact to business
  • Key knowledge of the National and EU Food Safety regulations
  • Extended knowledge in statistical applications, Statistical Process Control and Digitization/automation of quality control tests
  • Timely Decision Making
  • A team player who can engage fully with personnel at all levels of the business.
  • Project management

Additional Information

The opportunity to join a highly successful global, yet local, coffee company at an exciting time of steep business growth 

·         A strong focus on developing our team members through a series of on-the-job challenges, coaching and training, with the support of state-of-the-art tools and technologies in a highly dynamic business environment

·         A highly competitive Compensation & Benefits package

Join us!

At JACOBS DOUWE EGBERTS we are inspired by our belief that it’s amazing what can happen over a cup of coffee. We are driven by the vision that everyone deserves the coffee they love. Today our coffee & tea portfolio is available in over 140 countries around the world through iconic household names including: Jacobs, Tassimo, Moccona, Senseo, L’OR, Douwe Egberts, Super, Kenco, Pilao & Gevalia. In Bulgaria, the company is represented by two of these iconic brands - the global power brand Jacobs with its Magic Aroma and the Bulgarian “fiery coffee” Nova Brasilia, a market leader in roasted and ground coffee and one of the most popular brands on the market.

What’s it like to work at JACOBS DOUWE EGBERTS?

We are proud of our passionate, driven associates that challenge the status quo and pursue mastery in everything they do. Our goal is simple and ambitious – JACOBS DOUWE EGBERTS: A coffee for every cup

Working with us means you’ll be making an impact in a fast-paced, collaborative environment. We work as a team, celebrating success and supporting one another. Our associates work with a diverse group of like-minded people, in an innovative environment committed to doing the right thing – all across the world. What you do here will get noticed.